Returns & Exchanges

30-day hassle-free returns — your satisfaction guaranteed

Our Promise

30-day returns • Free return shipping in the US • Full refund guaranteed

Return Eligibility

We accept returns within 30 days of delivery. Items must be unopened and unused in their original packaging, and accompanied by proof of purchase.

How to Start a Return

  1. Submit a ticket with your order number and reason for return.
  2. We will reply within 24 hours with a prepaid return shipping label (US orders).
  3. Pack the item securely in its original packaging and attach the label.
  4. Drop the package off at any authorized carrier location.

Refund Processing

Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds are issued to your original payment method. Allow an additional 2-5 business days for funds to appear in your account.

Damaged or Defective Items

If your order arrives damaged or with a manufacturing defect, please submit a ticket within 7 days of delivery with photos. We will send a replacement at no charge or issue a full refund.

International Returns

International customers are responsible for return shipping costs. Once we receive your return, we will process a refund for the product price (original shipping charges are non-refundable for international orders).

Exchanges

We do not offer direct exchanges. If you would like a different product, please return the original item for a refund and place a new order.